1.Q: What should I do if I want to buy your items?
A: You should first register in our website,then click the item what you like, you'll find the price at hand,size in the description, and choose quantity below the description.Last click "add to cart" and check out.
2.Q: How do I pay?
A: You can pay online,we support credit card and First you have to register as a member of our website.Click the button then you can write the related information according to clue.At last click “agree and continue”, you pay will success.
3.Q: What methods of payment does wto-store accept?
A: We support Credit Card(Visa/Master),Western Union,Bank Tranfer.In general, we adopt and credit card payment.
4.Q: Which shipment do you support?
A: We support EMS,DHL shipment, and EMS 5-8 days,DHL 3-6 days.But DHL is more expensive and maybe we will abandon the package because DHL charges shipping fee according volume.
5.Q: Can I get any discounts?
A: If you want to buy our items,we suggest you to register in our website frist to be our members.As a normal member you can enjoy 2% discount.Our member are divided into five grades:Grade 1: Normal Member enjoy 2% discountGrade 2: Copper enjoy 5% discount when they have brought exceeding 500USDGrade 3: Silver enjoy 10% discount when they have brought exceeding 1000USDGrade 4: Gold enjoy 15% discount when they have brought exceeding 5000USDGrade 5: Platinum enjoy 19% discount when they have brought exceeding 10000USD
6.Q: How long can I get my item?
A: Our super express shipping takes only 5-8 days to the mostly places in the world, guarantee to deliver your item to your door!
7.Q: Do I need to pay other charges except product fee?
A: No,you needn’t.Customers only pay the shipping costs and the product charges,then we will ship the products to the addresses offered by the customers. No other fees and tariffs!
8.Q: What’s your return policy:
A: We have complete confidence in our items and therefore guarantee customer 100% satisfaction. If you are not satisfied with your item,you can return it via courier for a full refund or replacement. You must return your items new and unused within 7 days. But the customer should afford the shipping fee. The tracking number must be provided to us before we issue a reshipment or refund.
9.Q: How can I know my order status?
Please Sign In My account
10.Q:.What currencies do you accept?
A: We accept USD,GBP,EUR,HKD,ect,any kinds of currency as you like.
11.Q:What are the trade areas of your company?
A: We are a global trading company,so everyone in the world can order on our website,and we ship the product to every corner in the world.
12. Q: How about your after-sale service?
A: 7 days return gurantee,2-3 years repair gurantee. Any other questions,please let us know.
